EnWellaEHR Suite

For patients

Everything you need to get the most out of your EnWella patient portal — from your first invite to managing care for your family.

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Activate your patient portal

Step-by-step guide to setting up your EnWella patient account from an email or text invite.

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Browse by topic

Getting started

Activate your portal, accept invites, find your clinic.

3 articles

Appointments

Booking, rescheduling, telehealth, and check-in.

6 articles

Wellness check-ins

Mood logs, journal entries, and the daily prompts your care team can see.

2 articles

Messages & records

Message your care team, view notes, share documents.

3 articles

Billing & insurance

Insurance, invoices, paying online, refunds.

4 articles

Privacy & security

Passwords, two-step verification, who sees your data.

3 articles

Your account

Profile, notifications, deactivation.

3 articles

Popular this week

Activate your patient portal

Step-by-step guide to setting up your EnWella patient account from an email or text invite.

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Sign-in options: passkey, Google, magic link

Compare the three ways to sign in to your patient portal and pick the one that fits how you use the portal.

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Book an appointment

How to browse open slots with your provider and request an appointment from your patient portal.

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Your telehealth visit, end to end

How a video visit works in your browser — testing your camera and mic, joining the room, what every button does, and what to do when something goes wrong.

6 min read

Message your care team

How secure messaging works, what is appropriate to send, and when to call instead.

4 min read

Frequently asked questions

I never got the invite. What do I do?
Check spam, then ask the clinic to resend. We do not let you self-register because patient records are private to a clinic.
What if my phone is lost?
Sign in with a magic link from a new device, then go to Security and remove the lost device.
Why are some slots greyed out?
Either the slot is in the past, your insurance is not accepted by that provider, or it is held for follow-ups only.
Do I need to download anything?
No. Telehealth runs in any modern browser on any device. There is no app, no Zoom account, and no plug-in. If a website ever asks you to install something to join your visit with us, that is not us.
Can my employer see my records?
No. Even if your employer pays for your visits (e.g. occupational health), they only see what you explicitly authorize per visit.