Your account

Notification preferences

Pick which alerts you receive by email, text, and push, and set quiet hours.

Updated
Updated
Reading time
3 min read
Tags
notificationsreminders

You can be reached three ways: email, text, push (if you installed the app). Each can be silenced separately or set to quiet hours.

Channels

Notification preferences

Account · Notifications

EventEmailTextPush
Appointment reminders
Refill status
Lab results
Billing
Secure messages
Quiet hours
9:00pm → 7:00am · local time
Each event type can fire on email, text, or push independently - and quiet hours apply to all of them

Account → Notifications. Toggle each event type per channel: appointments, refills, billing, lab results, secure messages. The grid keeps every preference visible at once so you can spot the one event you accidentally muted.

Quiet hours

Set a window when only emergency-marked messages can buzz. Reminders honor the window and arrive after.