Messages & records

View your records and visit notes

Where to find lab results, visit notes, and how to download a PDF for your own files.

Updated
Updated
Reading time
4 min read
Tags
recordsnoteslabs

Under the 21st Century Cures Act, you have the right to your records as soon as your provider releases them.

Where to look

My records · last 30 days

Office visit · follow-up

Visit note · Dr. Lin Yu · Apr 21

Signed

CBC w/ differential

Lab · Quest Diagnostics · Apr 18

Released

Chest X-ray · 2 views

Imaging · RadNet · Mission · Apr 09

Awaiting read

School / work note

Document · Riverside FM · Apr 09

Under the 21st Century Cures Act, you have the right to your records as soon as your provider releases them

Records appear the moment your provider releases them. Tap one to download a PDF.

My info → Records. Records are grouped by date and type (visit note, lab, imaging, document) and tagged with their release status — Signed, Released, or Awaiting read — so you know at a glance whether a result is ready or still in progress.

When records become visible

Most lab results auto-release immediately. Visit notes release once your provider signs them — usually within 48 hours of the visit. After the note is signed, Records also shows an After Visit Summary with your name and date of birth, the reason for the visit, the plan, and any medications prescribed that day.

Download or share

Tap any record → Download PDF. There is no in-app sharing link: to send a record to another provider, download it and send it yourself, or message your clinic and ask them to send it.

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