Onboarding

Dashboard: your daily command center

Understand your dashboard, tasks, and daily workflow.

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Updated
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dashboardtasksgetting-started

The dashboard is your home base. It shows today's schedule, pending tasks, recent patients, and alerts that need attention. This article walks through each section and how to use it to run your day.

Today's schedule

The top card shows your appointments for today — time, patient name, visit type, and status. Click any appointment to open the chart or join the telehealth room. A blue dot means the patient has checked in; a green dot means they're in the waiting room.

Tasks and reminders

Tasks appear from multiple sources: unsigned notes, pending lab results, prior auth requests, and manual reminders you create. Each task shows who it's assigned to, the due date, and the patient (if applicable). Click a task to jump to the relevant page. Check the box to mark complete — this is auditable and appears in the patient's timeline.

Recent patients

Quick access to the last 10 patients you viewed. Useful when you're bouncing between charts during a busy clinic. The list persists across browser sessions, so yesterday's patients are still there when you log in this morning.

Alerts and notifications

Red badges appear for urgent items: unsigned notes past 24 hours, critical lab values, appointment requests waiting for triage, and eligibility checks that failed. Click the bell icon in the header to see the full list. Dismiss alerts you've handled — they won't come back.

When the dashboard is empty

New practices see a checklist instead of data: "Add your first patient", "Set your availability", "Connect your calendar". Each item links to the relevant setup page. The checklist disappears automatically once you've completed the basics.

Frequently asked questions

Can I customize what appears on my dashboard?
Not yet. The dashboard shows the same sections for everyone. Custom widgets and layout options are on the roadmap for Q3 2026.
Why do I see tasks assigned to other providers?
If you have the admin role, you see all tasks for your establishment. Providers only see their own tasks and tasks assigned to their team.